SU
Superuser
SystemFull HQ and merchant-app access. Can create roles and assign users.
47 full
47 full
2 usersEdit permissions →
Role Management
Pick&Go merchant app · 6 roles · 26 users assigned
Total roles
6
3 system · 3 custom
Users with roles
26
Across HQ & branches
Merchant modules
47
From app navigation map
Superusers
2
Full access · audit logged
HQ
HQ Admin
SystemManages builds, merchants, and operations. No platform billing.
43 full4 hidden
43 full · 4 hidden
4 usersEdit permissions →
BU
Build Specialist
SystemVenue onboarding wizard, leads, and handovers only.
8 edit39 hidden
8 edit · 39 hidden
4 usersEdit permissions →
FI
Finance Viewer
Read-only finance, wallet, and invoicing across merchants.
6 view41 hidden
6 view · 41 hidden
2 usersEdit permissions →
SU
Support Agent
Customer support, bookings view, and limited POS refunds.
2 edit7 view38 hidden
2 edit · 7 view · 38 hidden
6 usersEdit permissions →
BR
Branch Manager
Full operations for assigned branch — bookings, POS, floor, inventory.
36 edit3 view8 hidden
36 edit · 3 view · 8 hidden
8 usersEdit permissions →